12 MONTHS WARRANTY

CSW MACHINERY CO., LIMITED

Warranty Policy

CSW machinery warrants to the original purchaser of all excavator attachments manufactured by CSW machinery to be free from defects in material and workmanship for a period of 12 months from the date of delivery. CSW will repair or replace the defective products or compansate at an agreed way by both parties.

Undercarriage track chains have a period of 24 months warranty and hydraulic parts for excavators 3 months warranty

Purchasers must notify CSW machinery immediately of the defect product by phone, fax, or email accompied with photograph of defective product. Recommended repairs and cost are to be discussed with and agreed on by an authrized CSW machinery representative. Repair and labour(at an agreed rate) will be performed by a dealer of CSW machinery or a repair shop designated by CSW machinery.

CSW machinery warranty will not apply to:

●  Product that, in the judgement of CSW, has been misused by the user
●  Product not sold or manufactured by CSW
●  Alterations or repairs not authorized by a representative of CSW
●  Damages to equipment or down time, resulting from a defective CSW product